Shipping policy

Shipping partner

We ship all orders through Aymakan for reliable delivery across Saudi Arabia and selected international destinations.

Processing time

Orders are processed and shipped within 1–3 business days after payment confirmation. You’ll receive an email or SMS with tracking details once your order is dispatched.

Shipping fees

We offer free shipping on all domestic orders within Saudi Arabia.

International shipping rates may vary by destination and will be calculated at checkout if applicable.

Delivery time

Customs and duties

Customers are responsible for any customs fees, import duties, or taxes that may apply once the shipment reaches the destination country. We are not responsible for delays or charges caused by customs procedures.

Order tracking

Track your order on our website’s Tracking page using your order number and email (or tracking number)

Lost or delayed shipments

We work closely with Aymakan to ensure safe delivery, but we are not responsible for delays caused by the courier, incorrect addresses, or customs holds.